2. Information We Collect about You
A. Personal Data collected directly from you
We collect your Personal Data directly from you. Personal Data we collect directly from you are the following:
User content: We collect the information you submit when you contact customer support. This may includes your email.
You can choose not to provide your Personal Data to us in certain circumstances. However, if your Personal Data is necessary to provide you with our services and, access to our App, we may be unable to do these things without your Personal Data.
B. Personal Data automatically collected
We also collect your Personal Data automatically as you use this App. Personal Data we automatically collect include information about your use of our App through cookies, web beacons, and other technologies, including [your domain name; your browser type and operating system; web pages you view; links you click; language preferences; your IP address; your instanse ID; the length of time you visit or use our App; and the referring URL, or the webpage that led you to our App. We will also collect your approximate location through collection of your IP address.]
3. Grounds for Processing
We collect and process Personal Data only where we have one or more lawful grounds for doing so. Such grounds may vary depending on where you are located, but generally include processing Personal Data:
・To provide requested services and features
In order to provide our services, we collect and process certain Personal Data such as your name and profile data, as more specifically set forth in “4. How We Process Personal Data.”
・For the purposes of our legitimate interests
・For compliance with our legal obligations
We collect and process Personal Data to comply with applicable privacy/data protection laws. We may also share data with law enforcement regarding criminal acts or threats to public safety.
・With your consent in advance
We collect and process Personal Data based on your consent.
You have the right to withdraw your consent at any time by the method separately designated by us at the timing of seeking your consent. However, your withdrawal of consent will not affect the legality of processing conducted based on your consent before its withdrawal.
We do not conduct any solely data-based, automated decision-making that produces any legal or similar material effect on you.
We will notify you separately, if the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as the possible consequences of failure to provide such data.
4. How We Process Personal Data
We collect and process Personal Data to provide and improve our services, to achieve our business purposes and analyze information, and in connection with legal proceedings.
More specifically, we collect and process [your domain name; your browser type and operating system; web pages you view; links you click; language preferences; your IP address; Your instanseID; the length of time you visit or use our App; and the referring URL, or the webpage that led you to our App. We will also collect your approximate location through collection of your IP address.] to enable you to effectively use and to improve our services, including:
・to send information to you about our App and our services
・to process your orders and provide you with our services
・to assess the performance of our App and improve its operation
・to respond to your inquiries, update our records and keep your contact details up-to-date
・to personalize your experience on the App
・to enable you to subscribe to our newsletters and register for events
・to enable you to manage your marketing and cookie preferences
We also collect and process [[your domain name; your browser type and operating system; web pages you view; links you click; language preferences; your IP address; your Mailaddress; your instanse ID; the length of time you visit or use our App; and the referring URL, or the webpage that led you to our App. We will also collect your approximate location through collection of your IP address.] to enable to achieve our business purposes and analyze information, including:
・to establish, manage, and maintain our relationship with you
・to process and respond to privacy requests, questions, concerns and complaints
・to send marketing and non-marketing communications to you
・to compile usage statistics for the App
・to conduct research and analyzation to better understand how you use our App
We also collect and process [your domain name; your browser type and operating system; web pages you view; links you click; language preferences; your IP address; your instanse ID; the length of time you visit or use our App; and the referring URL, or the webpage that led you to our App. We will also collect your approximate location through collection of your IP address.] to investigate or address claims or disputes relating to use of our services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.
5. Cookies and Third-Party Technologies
・Remembering user preferences and settings
・Determining the popularity of content
・Delivering and measuring the effectiveness of advertising campaigns
・Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services
6. Retention Period for Personal Data
We will retain your personal data for as long as necessary to fulfill the aforementioned purposes for collecting and processing your personal data. Specific retention periods are decided based on the following considerations: the purpose for collecting and processing the personal data; the nature of the personal data; and the necessity of retaining the personal data for legal or business reasons.
7. Sharing and Disclosure of Personal Data
We do not sell your Personal Data to, or share it with, such service providers or others for purposes of their own marketing or advertising, except with your consent.
8. Your Rights
You have the following rights regarding personal data collected and processed by us.
・Obtaining information regarding processing of data: You have the right to obtain from us all the requisite information regarding our data processing activities that concern you.
・Access to personal data: You have the right to obtain from us confirmation as to whether personal data concerning you are being processed, and, if so, then access to the personal data and certain related information.
・Rectification or erasure of personal data: You have the right to have us rectify inaccurate personal data concerning you without undue delay and the right to have us complete any incomplete personal data. Also, if certain conditions are satisfied, you will have the right to have us delete personal data concerning you without undue delay.
・Restriction on processing of personal data: If certain conditions are satisfied, you will have the right to have us restrict processing of personal data concerning you.
・Objection to processing of personal data: If certain conditions are satisfied, you will have the right to object to processing of personal data concerning you.
・Data portability of personal data: If certain conditions are satisfied, you will have the right to receive personal data concerning you in a structured, commonly used, and machine-readable format and the right to transfer those data to another controller without hindrance from us.
・Not to be subject to automated decision-making: If certain conditions are satisfied, you will have the right not to be subject to solely data-based, automated decision-making (including profiling) that produces any legal or similar material effect on you.
Where GDPR is applicable, you can lodge a complaint in relation to our processing of Personal Data with the Data Protection Supervisory Authority of the Member State of your habitual residence, place of work or place of the alleged infringement.
Where you contact us, we may request specific information from you to verify your identify to enable us to assist you. Where permitted under applicable law we may charge you a reasonable fee to process your request, however we will advise you of any fee in advance.
In some cases, we will not be able to meet a request due to other legal or regulatory factors, or we may not be required to enforce these rights under applicable law. We may also have a legitimate business interest to decline a request to action your rights.
We encourage parents and guardians to take an active role in their children’s online activities. If you believe that we may have collected Personal Data about someone who is under the applicable age of consent in your country without proper consent of the child’s parent or guardian, please contact us by sending an email to the email address set forth in “10. Contact Details.”
10. Contact Details
SEKAI Production Committee is the data controller for Personal Data collected in connection with use of the App. If you have any questions about how we process your Personal Data, or wish to make a request or complaint relating to your Personal Data, please contact us at email@example.com .